disability and mental health support services sunshine coast

“The pessimist sees difficulty in every opportunity. The optimist sees opportunity in every difficulty.” – Winston Churchill

Empowering Independence Through Person-Centered Support

There are many physical and intellectual disability and mental health support services out there, but it can be hard to find the right one that caters to your needs. Sapphire Support are an NDIS service provider dedicated to helping you receive the care and assistance you need to live a full and independent life.

Maybe you want to live independently, require home modifications or simply want to get out more and experience your surrounding neighbourhood. At Sapphire Support, we provide person-centred support that is tailored to your unique needs and goals.

If this sounds like you, then we can help. Assisting you to live your life, your way, is our primary goal. Get in touch with us to get your plan started!

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All it takes is 3 simple steps.

Disability and Mental Health Support Services - Contact Us Mobile Phone

1. Contact Us

Call us on 07 5306 1060 or email enquiries@sapphiresupport.com.au to arrange a meeting.

Disability and Mental Health Support Services - Meet Us Checklist

2. Meet Us

We ask questions to learn about your goals and support needs and discuss how we can support you.

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3. Choose

It is up to you to decide if you like us to support you, then we start the paperwork.

Disability And Mental Health Support


Supported Independent Living

Supported Independent Living with Sapphire Support means that your needs will be met with a helping hand in order to help you live life in your own accommodation on your own terms.

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Our Services Short Term Accommodation Respite

Specialist Disability Accommodation

Our newly built Specialised Disability Accommodation home in Nambour is bright and modern, purpose-built to make life easier for those with high and complex care needs.

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Social And Community Participation

The goal of Social and Community Participation is to give people with disabilities an opportunity for meaningful engagement in their communities. Let us help you engage your community and be more active in social activities.

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Disability and Mental Health Support Services - Social and Community Participation Winners



Support Workers

Every Support Worker at Sapphire Support has successfully completed a very specific hiring process to become part of our team. This ensures that they can provide you with the highest quality disability and mental health support services and actively assist you to live as independently as possible – in the way you choose.

Individual Clients

To support you to live your best life, we need to understand who YOU are.  We are open minded and listen to your goals, your passions, your likes and all the things that make YOU so unique. Then we design a unique Care Plan to help you achieve your goals.

Family And Friends

The people around you are included as much as you like throughout the whole journey. Family and friends generally know you well and can provide great insights into how we can best support you.

Why Choose Sapphire Support


We understand that everyone is different, with their own unique set of circumstances. Our person-centred approach means that your needs always come first.


We believe in being upfront and honest with our clients. We take responsibility for our actions, commitments and the well-being of those we care for.


All of our staff members are highly trained and experienced in disability and mental health support. You can be confident that you are receiving the best possible care.


We believe that everyone is unique and deserves to be treated as an individual. Our support services are tailored to your specific needs and goals.


  • Recently, an overwhelming situation that presented itself ahead, ie transitioning a dear disabled family member from hospital to alternative accommodation, was executed seamlessly, professionally, efficiently and most caringly by Wes, Paul and the Sapphire team. Such an impressive mix of professionalism and empathy was delightful and uplifting. We look forward to continuing services with Sapphire Support.

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  • Have worked with Sapphire for almost two years now. There have been hiccups along the way due to Covid, growth of need for NDIS services and personal changes requiring adjustments to level of care. I have appreciated Sapphire’s willingness to listen and make changes where things have not been working well and to listen and adjust support to provide care that is focussed on my daughter’s needs. Anne has been outstanding and the rest of the team has been friendly and open to work together with us to provide sensitive and responsive support.

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  • I was searching for information about disability support services and found the Sapphire Support site. I asked them a question on their Google listing and I got a great answer back. It was very comprehensive. I was really pleased with this because other companies tend to just point you to a page or link, or their answers are short and not very helpful.

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Watch Michelle’s Support Story

Living Your Best Life

Your life, mental health and well-being matter. With leading disability and mental health support services in Sunshine Coast, you can live the life you deserve. Get in touch to find out about how we can help you to individualise a support plan suited to your needs


What Is Disability?

Disability is when a significant impairment (either by condition of function) affects an individual. Impairment can include physical, sensory, intellectual or cognitive and also includes chronic diseases and mental illness. The Disability Discrimination Act 1992 (Cth) for example defines disability using six separate, but inclusive descriptions.

In relation to a person, this means: (a) total or partial loss of the person’s bodily or mental functions; or (b) total or partial loss of a part of the body; or (c) the presence in the body of organisms causing disease or illness; or (d) the presence in the body of organisms capable of causing disease or illness;

Additionally, this is means (e) the malfunction, malformation or disfigurement of a part of the person’s body; or (f) a disorder or malfunction that results in the person learning differently from a person without the disorder or malfunction.

Or (g) a disorder, illness or disease that affects a person’s thought processes, perception of reality, emotions or judgment or that results in disturbed behaviour; and includes a disability that: (h) presently exists; or (i) previously existed but no longer exists; or (j) may exist in the future (including because of a genetic predisposition to that disability); or (k) is imputed to a person.

What Are Disability And Mental Health Support Services?

Disability services and Mental health Support Services refer to services provided by public or private organisations that assist people living with mental illness and disabilities (participants) to help them perform functions of daily living and achieve their goals.

Disability and Mental Health support services can also apply to the family and carers of people with disabilities. Services provided can include Supported Independent Living (SIL), Short Term Accommodation (STA), Social and Community Participation (CP) and respite services to name a few.

What Are The Types Of Disability And Is There A List Of Disabilities?

In Australia, the Department of Social Services provides a Guide to the list of Recognised Disabilities which outlines disabilities in two parts. Part 1 is Recognised Disabilities and Part 2 is Medical Disabilities.

In terms of the NDIS’s Access to Operational Guidelines, there are 5 lists (A through to E) covering various disability categories and requirements. List A is provided here.

Is Sapphire Support an Approved NDIS Disability And Mental Health Services Provider?

 Yes. We are registered as a Provider with the National Disability Insurance Scheme (#4050043190). Call us on 1300 881 884 for more information on how we can help you! 

What Are Disability Benefits and The Disability Support Pension?

 According to the Australian government, the Disability Support Pension and Disability Benefits can be considered the same thing. It is a payment system for people who have a permanent physical, intellectual or psychiatric condition that stops them from working.

More information, including NDIS based information, can be found here at the Australia Services government website.

Connect With Us!

Come and connect with us on our favourite social media sites. Keep up to date with events, Sapphire Support news and all the latest that’s happening in your area.

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