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What Our Clients Say
My Brother has been receiving 24 hour support from Sapphire for six months. I have found the organisation to be very responsive to his needs. They have been able to cover shifts even during difficult times including Christmas and new year periods, when many staff were away. Sapphire work hard to find support workers who are the best fit for my brother and work in collaboration with other service providers to ensure that they manage his challenging behaviours and that the most appropriate supports are provided.
Having Sapphire on board has made a huge difference to the levels of informal supports we as a family have to provide to him, and we have been able to do things like have an overseas holiday knowing he is in good hands. We would not have dreamed of doing this before he had the support from Sapphire. We have worked with many other support agencies in the past who struggled to meet his needs to the level required. We are very happy to have found Sapphire.
From the first phone call to the Plan Review, Sapphire invested immediately in the participant’s situation, support requirements and unfortunate history with the system failing him time and again. Sapphire Support worked with me to develop a support plan, complete a Supported Independent Living review, recruit an amazing support team and assist the participant to move in as quickly as possible due to him being homeless and unsupported.
I cannot express my gratitude for Sapphire’s professionalism, open communication, collaborate approach and investment in positive outcomes for my client. I cannot recommend Sapphire Support enough, as a Support Coordinator they are a dream to work with and you can rest assured that your referral will be a positive experience for you and your participants.