We have put together some answers to the top FAQs about supported independent living to help you when preparing for you first SIL meeting.

1. What is Supported Independent Living?

The NDIS defines Supported Independent Living (SIL) as: “Help with and/or supervision of daily tasks to develop the skills of an individual to live as independently as possible.  These are the supports provided to a participant in their home, regardless of property ownership, and can be in a shared or individual arrangement.”

At Sapphire Support, we offer SIL in a shared living arrangement (unless otherwise specified) in private homes chosen carefully to meet the needs of our clients, with experienced support workers on hand 24/7.  Our trained staff support our clients with personal care, meal preparation, household tasks, shopping, attending medical appointments, recreational activities, and much more.

A new SIL home

2. Who manages and works in Sapphire Support’s SIL programs?

The effective running of Sapphire Support’s SIL programs is the responsibility of our Operations team, led by the Operations Manager.  Our Service Coordinators look after the various accommodations and the Care Coordinator oversees all the medical and allied health requirements of our clients.

The Team Leader in each of the accommodations oversees the team of trained and experienced support workers providing 24/7 support within our homes.  Support workers are carefully selected to match the needs of the clients in each accommodation.

Sapphire Support promotes cultural diversity amongst our staff to ensure we are able to meet the preferences of our clients from all backgrounds.  The support workers vary in age, gender, nationality and religious beliefs.

3. How many people would I be living with?

In depends on the size of the house and the needs of the participants living in the house.  Sapphire homes range in size from two to four bedrooms. Depending on your individual needs, we ensure you are well matched within your new home; making sure your house mates have compatible personalities, support needs, are close to your age and share some of your interests.

You can browse our Supported Independent Living vacancies page for our current availabilities.  If we don’t have a vacancy that matches your needs, we’ll search for the right place you can call home.

Example of a shared living space

4. What are the costs of Supported Independent Living?

SIL is funded for eligible people by the National Disability Insurance Scheme (NDIS) under Core Supports – Assistance with Daily Life.  The level of funding depends on your specific needs as assessed by the NDIS.  

The cost of rent, utilities, meals and transport is most commonly paid out of your Disability Support Pension and Rent Assistance.  This is paid to Sapphire Support as residential fees for the running costs of the home.  If required special arrangements around meals and transport can be agreed to ensure you have choice and control.

The only additional costs you will have are medical costs and personal spending money.

To learn more about funding and eligibility, read our blog: What NDIS funding for Supported Independent Living means for you.

5. Do I have to move in full-time straight away?

You don’t have to move into SIL full-time straight away.  Depending on your current living situation, you can transition to living in your new home by staying there on weekends or a couple of nights every week until you are ready to move in full-time.

In some cases, you may also be eligible for STA (Short Term Accommodation – max 2 weeks respite) or MTA (Medium Term Accommodation – max 90 days). If you are unsure about your eligibility, ask your LAC or Support Coordinator.

Jen with keys to her new SIL home
Moving in day!

6. What happens if I get sick in Supported Independent Living?

If you become unwell while you are in SIL, a support worker will be rostered on to support you at home when you are unable to attend your regular daily activities such as work or day programs.  A support worker is also available to assist you to seek medical treatment and attend appointments if required.  If your illness is severe your support workers will arrange for an ambulance to take you to hospital.

7. Can I still use the services I used before moving, e.g. see my doctor and attend my usual day program?

Yes, you can keep all your services the same and Sapphire Support will work closely with your other service providers to ensure your needs are being met.  Sapphire’s support workers can also assist in taking you to these appointments or activities, provided that there is sufficient funding to cover the transport costs.

8. Can my friends and family visit?

Yes, absolutely!  Sapphire Support encourages family and friends to visit as often as you like.  Our policies ensure that your right to meaningful relationships is protected and supported at all times.

Sapphire Support can also provide transport, within limits, to events and family outings.  This can be rostered in your SIL plan to include extra support.  You are also able to go out independently if you choose and staff will work with you to provide any support you may require achieving this.

Friends coming to visit

9. What can I bring to my new home?

You can bring any personal possessions that you would like in your bedroom.  This includes your bed, bedside table, clothes, keepsakes, photos, decor and optional TV.

Extra possessions that you may wish to bring to the house for common areas will need to be discussed with the home supervisor and the other house members, as all of the common areas of the home are fully furnished by Sapphire Support.

10. Where can I find shared homes for Supported Independent Living?

Sapphire Support currently manages homes spread throughout the Sunshine Coast Region from Noosa to Scarborough (North Brisbane).  We are continuously expanding our services into new suburbs so it is best to contact us for the location of appropriate services close to you.

If you would like to see the accommodation we have available now, you can view our current vacancies here.